If a person is missing and you have concerns for their welfare please call 111
Advice about reporting a person missing:
Advice relating to people with cognitive impairment (including dementia) who have a risk of going missing:
If a person with dementia goes missing – Advice from Alzheimer’s New Zealand
1. Try not to panic.
2. Make a thorough search of the house, surrounding area, and known routes. Notify your neighbours and ask if anyone has seen the missing person.
3. Contact your local ambulance and hospitals in case they have picked up the person and are caring for them.
4. If there is an immediate life risk to the person (i.e: extremes of weather / poor health) or if you are unable to find them in the immediate neighbourhood within 15-20 minutes, call 111 and ask for Police.
5. Important questions the Police may have include providing a good description of the person, information about past walking, or where the person may have gone, e.g. old neighbourhoods, former workplaces or favourite places. This information can be recorded in advance just in case it is needed on a Safer Walking Profile Form.
6. Providing a recent photo of the person will be useful for Police and other searchers.
7. Police will arrange in some areas for local taxis and public transport to keep a lookout for the person.
8. Leave someone at home to answer the phone while you search.
9. Often people who are still traffic safe follow the same route when out walking. If you know this route and they are longer than expected it may help lessen the search time as you will know the time they normally take and the routes they follow.
When the missing person is found:
– Don’t fuss. Reassure. Remain calm.
– Join them – walk with them and gradually move in the direction of home.
– If you are in a car, offer the person a lift.
– Don’t forget to notify all possible ‘searchers’ when the person has been found, including the police.